Terms of Service
Last updated: August 27, 2026
These Terms of Service (“Terms”) govern your use of the Coach Kong mobile application, website, accounts, and related services (together, the “Service”). The Service is provided by Karl Koeppen (“Coach Kong”, “we”, “us”, or “our”). You can contact us at support@coachkong.app.
By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Apple’s Standard EULA
The license to use the iOS application is governed by Apple’s Standard Licensed Application End User License Agreement. These Terms supplement that agreement by governing your Coach Kong account and the Service we provide. Apple’s agreement controls the app license, and the applicable App Store terms control purchases made through Apple.
2. Eligibility
You must be at least 16 years old and legally capable of entering into these Terms. You may use the Service only in compliance with applicable law.
3. The Service
Coach Kong uses information you provide to generate personalized meal and workout plans, organize recipes and exercises, track progress, and provide related fitness and nutrition features. Some workout-planning functions use artificial intelligence to select or organize content.
Plans and recommendations may contain errors and may not be suitable for every person. Results vary, and we do not promise any particular fitness, health, or weight outcome.
4. Health and Safety
Coach Kong provides general fitness and nutrition information. It does not provide medical care, diagnosis, treatment, or advice from a doctor, dietitian, or other healthcare professional. The Service is not a substitute for professional advice tailored to you.
Consider consulting an appropriately qualified professional before beginning or changing an exercise or nutrition program, especially if you have an injury, allergy, medical condition, are pregnant, or have concerns about your health. Do not disregard professional advice because of information in the Service. Stop exercising and seek appropriate assistance if you experience pain, dizziness, shortness of breath, or other concerning symptoms.
5. Your Account and Acceptable Use
You are responsible for keeping your device and account secure and for information submitted through your account. Please keep your information reasonably accurate so that personalization is based on current inputs.
You must not:
- use the Service unlawfully or to harm another person;
- attempt to bypass security or access another person’s account or data;
- interfere with or place an unreasonable load on the Service;
- scrape, copy, resell, or commercially exploit the Service or its content except where applicable law expressly permits it; or
- reverse engineer the Service except to the extent that applicable law does not allow that restriction.
6. Subscriptions and Billing
Paid access is offered through auto-renewable App Store subscriptions. The product, price, billing period, trial or promotional offer, and renewal terms displayed by Apple before purchase are the terms that apply to that transaction.
- A free trial applies only when Apple displays the offer and confirms that you are eligible.
- Unless canceled, a subscription renews automatically for the period and price shown by Apple, subject to Apple’s notice and consent requirements for price changes.
- Apple processes payment. We do not receive your full payment-card details.
- You can manage or cancel your subscription in your Apple account. Cancellation normally takes effect at the end of the current paid period unless Apple states otherwise.
- Refund requests are handled under Apple’s rules and any mandatory rights that apply to you.
Deleting the Coach Kong app or your Coach Kong account does not cancel an App Store subscription. You must cancel it separately through Apple.
7. Privacy
Our Privacy Policy explains how we process personal data. You retain ownership of information you provide. You authorize us to process that information only as needed to provide the Service and as described in the Privacy Policy.
8. Intellectual Property
The Service, including its software, design, branding, recipes, exercise materials, images, and other content, is owned by us or our licensors and is protected by intellectual-property law. Subject to these Terms and Apple’s Standard EULA, you may use the Service for your personal, non-commercial use. No other rights are granted.
9. Availability and Changes
We may maintain, update, add, remove, or discontinue Service features. We do not guarantee uninterrupted or error-free availability. We will not make changes that remove mandatory rights or paid access already owed to you, except where necessary for security, law, or circumstances outside our reasonable control.
10. Suspension, Termination, and Account Deletion
You may stop using the Service at any time and may request account deletion through the app’s settings. We may suspend or terminate access if you materially violate these Terms, misuse the Service, create a security risk, or if required by law. Where reasonable, we will provide notice and an opportunity to remedy the issue.
Provisions that by their nature should continue after termination, including intellectual-property, liability, and dispute provisions, remain effective.
11. Warranties and Liability
Nothing in these Terms excludes or limits a warranty, remedy, or liability that applicable law does not permit us to exclude or limit. Apple’s Standard EULA also contains warranty and liability terms governing the licensed iOS application.
Users in Germany, the EEA, and the UK
We are liable without limitation for intent and gross negligence; injury to life, body, or health caused by negligence; liability under mandatory product-liability law; and any guarantee we expressly provide. For minor negligence involving an essential contractual duty, liability is limited to the foreseeable loss typical for this type of contract. Essential duties are duties whose performance is necessary to provide the Service and on which you may normally rely. Otherwise, liability for minor negligence is excluded to the extent permitted by law. Your mandatory statutory consumer rights remain unaffected.
Users in the United States
To the fullest extent permitted by applicable law, the Service is provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Some states do not permit some disclaimers, so they may not apply to you.
To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, or data, arising from the Service. Our aggregate liability for claims arising from the Service will not exceed the greater of the amount you paid for the Service during the 12 months before the claim or USD 100. These limits do not apply to fraud, willful misconduct, personal injury, or any liability that applicable law does not permit us to limit.
12. Limited Indemnity for US Users
To the extent permitted by applicable law, if your intentional unlawful use of the Service, infringement of another person’s rights, or material breach of these Terms causes a third party to bring a claim against us, you will indemnify us against the losses and reasonable costs resulting from that claim. This does not apply to the extent a claim results from our own conduct, and it does not limit any non-waivable consumer right.
13. Governing Law and Disputes
These Terms are governed by German law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice does not deprive you of mandatory protections under the law of your habitual residence. Courts with jurisdiction under applicable law may hear disputes; consumers may use the courts available to them under mandatory local law.
14. Changes to These Terms
We may update these Terms to reflect changes to the Service or law. We will post the revised Terms and update the date above. We will provide additional advance notice or request agreement where required for a material change. Changes do not apply retroactively.
15. General
If part of these Terms is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. We may transfer these Terms as part of a reorganization or transfer of the Service, provided that doing so does not reduce mandatory consumer rights. You may not transfer your account or obligations without our consent.
16. Contact
Karl Koeppen
Email: support@coachkong.app
